Scope of Services

Mailing Services / Direct Mailing

Collect related stock for production, mail folding into suitable size envelopes thru inserting machine or by manual insertion, address labelling and sticking onto envelopes and arrange lodgement to HK Post on pre-agreed delivery schedule or SLA.

Provide a secured collection on processed mails, Overseas mail separation by zone, mail pack weighting, franking, stamping, Postal Permit top-up, postage summary and delivery to HK Post on pre-agreed HK Post location, return with HK Post’s mail receipt to Client.

Printing Services

Provide Digital Laser and Offset Printing on paper stock to Client. We will also assist our Client to source for different paper stock e.g. envelopes for their production needs.

Warehouse Services

Provide space to store Client stock at our warehouse and manage the stock in/out movements, provide Inventory Report on stock level on weekly/bi-weekly/monthly basis, alert Client on meeting stock replenish level according to Client business needs.

Logistics and Door-To-Door Delivery

Provide courier service to collect or deliver the related output to Client’s office locations or warehouse in a secured manner. We have two mini-vans and one 5.5 tones truck on our own in providing the services.

Database Management, Programming and Printing

Provide programming on mail merge with data from customer given database. Management on customer given databases on duplicated or selected customer records. Print and Mail services to process statements or letters on the processed data.

Variable Data Printing

Solution setup include lease line, network, staging server, encryption methodology, security control, programming, data printing, mail processing and dispatch, SLA and production reports to customers. Comply with related authorities’ ordinances.

Support data laser printing on different file formats including PostScript, PDF, VIPP, AFP, PCL and others on customer requests.

Scan, Index & Data Capture

Provide a One-Stop Document Solution on document scanning, indexing and data capture on hardcopy and softcopy format. Deliver the output on agreed media with encryption or upload to customer Document Management Solution with pre-defined indexing requirements. We can also provide and manage a Document Management Solution for data/image storage, view and archive on customer needs as an option for customer consideration.

We provide both onsite and offsite services to process customer document on request. All daily jobs and Backfile Conversion (Backlog) Jobs are welcome.

Mail Room Operation

Provide a team of experienced staff to run the Mail Room Operation at the customer premises. The team will open the incoming mails, sort the mails by department, route the mails thru pigeon holes, deliver the mails to addressee inside the company. The team will also process out-going mails with mail inserting, franking, stamping, prepare lodgement summary, top-up Postal Permit account, management production stock, and arrange mail dispatch at HK Post in the pre-agreed post office locations.

We will also arrange adhoc onsite support service at Peak Season when a large volume of mail has to be processed in a short period of time.

Customer Care / Loyalty Program

We assist our customers to run their customer loyalty programs with requirements being given. We manage their customers with customers’ guidelines to improve their customer relationship and experience. We provide customer communication thru our other service offerings e.g. Print & Mail, Scan & Index and Courier Services.

Premium & Corporate Gifts

We provide sourcing and storage on corporate gifts and souvenirs to our customers’ customers. We will deliver those related items to customers’ customers whenever they are running special promotion programs e.g. Christmas.

Mailing Services / Direct Mailing

Collect related stock for production, mail folding into suitable size envelopes thru inserting machine or by manual insertion, address labelling and sticking onto envelopes and arrange lodgement to HK Post on pre-agreed delivery schedule or SLA.

Provide a secured collection on processed mails, Overseas mail separation by zone, mail pack weighting, franking, stamping, Postal Permit top-up, postage summary and delivery to HK Post on pre-agreed HK Post location, return with HK Post’s mail receipt to Client.

Printing Services

Provide Digital Laser and Offset Printing on paper stock to Client. We will also assist our Client to source for different paper stock e.g. envelopes for their production needs.

Warehouse Services

Provide space to store Client stock at our warehouse and manage the stock in/out movements, provide Inventory Report on stock level on weekly/bi-weekly/monthly basis, alert Client on meeting stock replenish level according to Client business needs.

Logistics and Door-To-Door Delivery

Provide courier service to collect or deliver the related output to Client’s office locations or warehouse in a secured manner. We have two mini-vans and one 5.5 tones truck on our own in providing the services.

Database Management, Programming and Printing

Provide programming on mail merge with data from customer given database. Management on customer given databases on duplicated or selected customer records. Print and Mail services to process statements or letters on the processed data.

Variable Data Printing

Solution setup include lease line, network, staging server, encryption methodology, security control, programming, data printing, mail processing and dispatch, SLA and production reports to customers. Comply with related authorities’ ordinances.

Support data laser printing on different file formats including PostScript, PDF, VIPP, AFP, PCL and others on customer requests.

Scan, Index & Data Capture

Provide a One-Stop Document Solution on document scanning, indexing and data capture on hardcopy and softcopy format. Deliver the output on agreed media with encryption or upload to customer Document Management Solution with pre-defined indexing requirements. We can also provide and manage a Document Management Solution for data/image storage, view and archive on customer needs as an option for customer consideration.

We provide both onsite and offsite services to process customer document on request. All daily jobs and Backfile Conversion (Backlog) Jobs are welcome.

Mail Room Operation

Provide a team of experienced staff to run the Mail Room Operation at the customer premises. The team will open the incoming mails, sort the mails by department, route the mails thru pigeon holes, deliver the mails to addressee inside the company. The team will also process out-going mails with mail inserting, franking, stamping, prepare lodgement summary, top-up Postal Permit account, management production stock, and arrange mail dispatch at HK Post in the pre-agreed post office locations.

We will also arrange adhoc onsite support service at Peak Season when a large volume of mail has to be processed in a short period of time.

Customer Care / Loyalty Program

We assist our customers to run their customer loyalty programs with requirements being given. We manage their customers with customers’ guidelines to improve their customer relationship and experience. We provide customer communication thru our other service offerings e.g. Print & Mail, Scan & Index and Courier Services.

Premium & Corporate Gifts

We provide sourcing and storage on corporate gifts and souvenirs to our customers’ customers. We will deliver those related items to customers’ customers whenever they are running special promotion programs e.g. Christmas.

Flat E & F, 3/F, Gee Wing Chang Industrial Bldg, 6 Fung Yip St., Chaiwan, Hong Kong

fredda@fredda.com.hk

2898 30212898 3809